Position: Entry level

Job type: Contract

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Job content

For our client from BPO/SSC industry we are currently looking for talented people with knowledge of foreign languages, ready to start or continue their professional career in international structures.

IT help desk, we are looking for employee with Slovenian language - home office

MAKO

Job Tasks
  • Professional customer service
  • Ability to build positive relationships with the customer
  • Ability to maintain positive customer relations
  • Operation of portals used for communication with the customer
  • Providing day-to-day assistance with basic IT issues
  • Passing problems to the second line of support (in justified cases, when solving the problem yourself is not possible)
  • Drafting of business memos
  • Working in the company’s internal system
Requirements For Candidates
  • English - minimum level required b2
  • Slovenian - the minimum level required is b2/c1
  • important: knowledge of both languages is required
  • Ability to communicate in English and Slovenian
  • ability to hold conversations
  • high personal culture
  • technical knowledge related to basic IT issues and interest in the industry
  • availability to work 5 times a week (full-time job)
Our Client Offers
  • Remote work (for candidates from all over Poland) or hybrid work (for candidates from Krakow and surrounding areas)
  • Ability to work 1st, 2nd shift, night shift and weekends -
  • flexible schedule
  • Full-time job
  • Employment contract (for the entire period of cooperation)
  • Opportunity to gain industry and specialized knowledge related to customer service and IT industry
  • Learning to work with the SAP system
  • Additional benefits: life insurance, private medical care,
  • financial allowances, mybenefit platform, multisport,
  • financing of e.g. glasses or language courses.
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