Order Coordination Specialist

Job content

LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter activities and boosts their effectiveness. We have offices in Gdansk, Warsaw, Katowice, Cracow, Poznan and Wroclaw. Professional is part of LeasingTeam Group - Poland"s largest group of exclusively Polish-owned personnel consultancy companies that for the past 15 years has been effectively linking candidates with employers and providing them with a comprehensive range of HR services.For one of our Clients, we are currently looking for:Order Coordination Specialist0090714

• The daily execution of customer orders in SAP & e-commerce portal
• Coordination of the entire order delivery process in SAP: master data, pricing, availability, changes, deliveries, incidents
• Delivery management and daily contact with mother plants located in Europe
• Export knowledge and sea container process would be an advantage
• Claim management including returns from EMEA locations
• Management of invoices and credit/debit notes
• Price maintenance
• Bonus & commission calculations
• Timely responding to various queries and ad-hoc requests affiliated with order management, Assisting customers in solving problems and incidents
• Building long-term relations with customers and internal stakeholders
• Very good knowledge of Italian (B2/C1), English (B2)
• Experience in Customer Service, Order Management, Logistics, Planning / stock replenishment
• Ability to work in a fast paced environment
• Team work and problem-solving attitude
• Knowledge of MS Office
• Knowledge of SAP will be an asset
• Very strong communication skills and pro-client attitude

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