Order Management Specialist with Dutch and English

Job content

LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter activities and boosts their effectiveness. We have offices in Gdansk, Warsaw, Katowice, Cracow, Poznan and Wroclaw. Professional is part of LeasingTeam Group - Poland’s largest group of exclusively Polish-owned personnel consultancy companies that for the past 15 years has been effectively linking candidates with employers and providing them with a comprehensive range of HR services.For one of our Clients, we are currently looking for:Order Management Specialist with Dutch and English0092285

• The daily execution of customer orders in SAP & e-commerce portal
• Coordination of the entire order delivery process in SAP: master data, pricing, availability, changes, deliveries, incidents
• Delivery management and daily contact with mother plants located in Europe
• Export knowledge and sea container process would be an advantage
• Claim management including returns from EMEA locations
• Management of invoices and credit/debit notes
• Price maintenance
• Bonus & commission calculations
• Timely responding to various queries and ad-hoc requests affiliated with order management, Assisting customers in solving problems and incidents
• Building long-term relations with customers and internal stakeholders
• Very good knowledge of Dutch (B2/C1), English (B2)
• Experience in Customer Service, Order Management, Logistics, Planning / stock replenishment
• Ability to work in a fast paced environment
• Team work and problem-solving attitude
• Knowledge of MS Office
• Knowledge of SAP will be an asset
• Very strong communication skills and pro-client attitude

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